Meet Our Instructors

Suzanne Kondner, PresidentIMG_2509

Suzanne is known for her energetic presentation style and her powerful storytelling. Her style engages listeners in a way that is meaningful to them and captures the essence of the topic in a fun and memorable way.

Suzanne is a certified instructor for national firms in the area of customer service, sales, performance management, and motivation. She has facilitated programs, staff retreats, team building, and planning sessions for Fortune 500 companies, government agencies, non-profit organizations and small businesses. Suzanne has taught programs throughout the US and is an adjunct faculty member for several colleges.

Before starting Human Advantage, Suzanne worked in the private sector for 15 years where her responsibilities included supervising staff, managing a large department budget, developing employee incentive programs, and interviewing/hiring/firing personnel. Suzanne also served as a board member of the American Institute of Banking for several years.

Suzanne graduated magna cum laude from the Robert G. Merrick School of Business at the University of Baltimore, and has a diploma from the American Institute of Banking.

Steve Hyman, Vice President

Steve has decades of experience providing business and consulting services for financial institutions and small to mid-size businesses. He specializes in coaching managers and leaders in the fine art of empowerment where they learn to build sales, enhance quality and increase profits.

His simple-but-revolutionary approaches focus on retaining and challenging quality employees, developing sales and customers, staying ahead of the competition, sustaining and managing growth, motivating employees, getting unstuck, creating vision, and building relationships with internal and external customers.

Steve is a published author in the Columbia Business Monthly, and is the current and past president of Business Network International (BMI), Baltimore Chapter. Steve also provides consulting as a SCORE “Counselors to America’s Small Businesses” business mentor.

Alexandra Adkins, Esq.

IMG_2435

Alexandra Adkins has been designing course materials for Human Advantage since 2005.

In addition to her work at Human Advantage, Alexandra worked as law clerk for Warnken, LLC, Attorneys at Law,  where she drafted appellate briefs, researched legal issues, prepared for hearings, and maintained case files.

Alexandra is a licensed attorney in the State of Maryland. Alexandra received her undergraduate degree from McDaniel College, and her J.D. from the University of Baltimore School of Law.

C.M. (Mike) Peduto, II

Mike Peduto is a veteran of more than 30 years in business leadership. Mike markets and delivers a number of high-impact training workshops on concepts including telecommunications technology and architecture, interpersonal communications, leadership, teamwork/teambuilding and problem solving.

He is a Master Facilitator for Sigma Service Solutions and is certified in the use of the Myers-Briggs Type Indicator (MBTI) Instrument. Mike is a faculty member of the American Management Association where he leads a diverse array of professional-level workshops on leadership and effective communication.Mike is also a trained mediator and collaborates with a national mediation training organization as a coach of mediators-in-training.

Catherine (“Cathy”) Dixon-Kheir

Cathy is an expert in organizational behavior, culture transformation, and diversity management. She has over twenty years of corporate consulting experience with Fortune 100 companies, non-profit, and government groups. She is widely recognized as a leader in her field, and her article entitled, “Aim for Quality Relationships to Keep Young Diverse Workers,” was published in the Society of Human Resource Management’s HR Magazine Guide to Managing People.

Cathy has been a member of the faculty team for the Fellows in Change Management and the Minority Leadership Development Programs at Johns Hopkins University and the U.S. Probation and Pretrial Officers Leadership Program. She has a Master’s in Applied Behavioral Science from Johns Hopkins University in Baltimore, Maryland.

Tavian Cardwell

Image of Tavian Cardwell
Tavian Cardwell, technical adviser for Human Advantage, has over a decade of experience with designing web sites and multi-media products for a range of clients, including small businesses, local governments and federal agencies. In his work he draws on his extensive experience in graphic design, and his knowledge of 508 compliance and web site analytics.  Tavian has led technical  workshops on web site improvements, and particularly enjoys working with small businesses to identify, refine and achieve their goals for maximizing their online presence. Tavian’s Bachelors of Arts – Theater and Bachelors of Science – Psychology from Virginia Tech are testament to his flare for the performing arts and interest in the human mind and behavior. He brings unparalleled energy and enthusiasm to the human elements of projects.