1 Full Day
Assertiveness is about standing up for yourself, believing in your opinions and your right to be heard, and getting your needs met while simultaneously respecting the opinions and needs of others. The ability to assert yourself with confidence and poise will help you gain the support of your colleagues and propel your career forward. This course is designed to equip the professional woman with the practical skills and tools for successfully asserting herself in all areas of the job function. Find the balance, get things done, and get what you want while commanding respect from others.
Course Objectives:
- Learn the behaviors and characteristics that are characteristic for effective assertive communication
- State words and phrases that respect you and others, and learn how to successfully apply these in the workplace
- Understand the critical areas for developing trust in an office environment
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